Rex Airlines Cancellation Policy

Rex Airlines Cancellation Policy: What Happens If You Cancel a Rex Flight? 

While booking a flight to a dream destination, we all get excited, but somehow, unforeseen circumstances can cause a plan change. In between these, you might be wondering, “What if your plan suddenly changes or an emergency comes up? “How to cancel a ticket and get a refund”. Or what is the “Rex Airlines cancellation policy”?  If these questions come to your mind, this blog is for you!

In this, will explain everything about the cancellation terms, including how to cancel a booking, refund eligibility, fare types, no-show rules, and important timelines. Whether booked a flight or are planning one soon, this blog will help you. So, continue to read further. 

About Rex Airlines: Quick Introduction 

Regional Express is known as Rex Airlines. It is one of Australia’s known carriers, offers flights to both domestic and regional destinations. Most known for the affordability and customer service assistance. Rex operates under different fare types with specific rules, especially regarding cancellations and refunds. However, Understanding Rex cancellation policy depends on fare type, cancellation time and how you made your booking. 

Rex Airlines Cancellation Policy Overview 

The policy depends on the Rex fare types and the time of cancellation. Generally, cancellations made more than 14 days before departure are free. After that, the departure date may incur a fee. Moreover, refunds for cancellations may also be subject to fees or restrictions based on the fare and circumstances. Here is a general overview: 

• Passengers can cancel a booking online or by contacting the Rex customer service center 011 61 2 6393 5550.
• The credits and the flight refund depend on the fare class (Saver, Flex, or Biz).
• Cancellation fees may apply, unless a flexible fare is purchased or canceled within the risk-free period.
• No-show passengers generally forfeit the fare, except when covered under special conditions.

Rex Cancellation Policy for Different Fare Types: 

The Rex airline offers 3 main fare classes that are Saver, Flex, and Biz. And each one comes with its own cancellation policy. However, lower-priced fares like "Promo" and "Saver" have limited or no option to cancel a ticket. While more flexible fares like "Flex" offer flexibility, but may come with charges.

What is the Risk Free Cancellation Policy of Rex Airlines? 

In some scenarios, Rex allows a risk-free window that includes 24-hour cancellations. So, as per the “Rex Airlines 24 hours cancellation,” if the ticket is cancelled within 24 hours of departure, no penalty will be charged. However, the departure date must be 7 days prior. Moreover, if the tickets become eligible, the refund amount will be processed within 7-10 days. 

What is Rex Airlines No Show Policy? 

The Rex Airlines no-show policy states that if a passenger does not show up for the flight and fails to cancel a ticket, the fare will be forfeited. And no refund or credits will be given. However, Biz fares may offer a partial amount or credits even in no-show cases, if a valid reason is provided. 

Tip: Always inform the airline in advance if you cannot make up to the flight, to avoid losing your travel amount. 

Flight Disruptions and Cancellations by Rex Airlines: 

Rex sometimes cancels the flight without informing the ticket holder. It is because unforeseen circumstances may happen, such as Weather disruptions, Operational issues, or Government restrictions. But in each of the cases passengers will be entitled to a refund/credits or a rebooking. 

Note: Travelers can opt for a different destination or reschedule at their convenience (depending on fare type and seat availability).

How to Cancel A Rex Airlines Flight Booking? 

The Rex Airlines offers multiple methods to cancel the flight, including both online and offline. Travelers can choose any options as per the convenience. However, if the plan is to change and no longer want to travel, here are the steps to cancel a Rex Flight ticket: 

Cancel Rex Flight: Online Via Website

• Visit the Rex Airlines website. 
• Go to the home page and find the trip section. 
• Tap on the “Rex Airline manage booking” section. 
• Enter your booking reference and last name.
• Access the booking and now choose the flight to cancel. 
• Select the “Cancel flight” option and follow the prompts.
• Once done, confirm and save the details. 
• If the ticket is eligible, fill out the refund request form. 
• At last, pay the charges if applicable and get the confirmation in your mail. 

Offline Cancellation: Contact Rex Support

If you are unable to cancel online, contact the Rex Airlines reservations team. The Phone line of Rex is 011 61 2 6393 5550.Once the call is connected, listen to IVR and speak to the representative. By providing the details, make a request to cancel a flight. However, international callers may need to contact local offices.

Through the Travel portal/Travel Agent 

The Ticket booked through a travel agency or third-party platform, the cancellation must be made through them. Moreover, Rex may not process refunds directly for third-party bookings.

Rex Airlines Flight Cancellation Charges

Rex charges a $44 cancellation fee if you cancel a flight within 14 days of scheduled departure. But if it's cancelled 14 days before your flight, there is no Rex Airlines cancellation fee. Moreover, if the airline cancels a flight, passengers will be entitled to a full refund. 

Rex Airlines Flight Cancellation and Refund Policy 

Rex airlines offers a refund to passengers who cancel the ticket within a risk-free period. Or if the cancellation happens by the airline. However, to get a Rex Airlines refund, you have to meet the following eligibility criteria: 

Refund Eligibility of Rex Flight 

• Refunds depend on time, fare class, and how the ticket is purchased (cash or credits). 
• Saver fares can not be transfer and will not be eligible for a refund.
• Flex and Biz fares are refundable and will qualify for credit.
• Special consideration will be given for cancellations because of natural disasters, medical emergencies, or government restrictions.

Rex Airlines Credit Vouchers:  If you opt for a travel credit instead of a refund:

• The credits will be valid for 12 months from the issue date.
• Can be used for flights, fare differences, or taxes.
• Non-transferable and non-refundable once issued.

Note: To get a Rex Airlines travel voucher, log in to account or contact the support team. 

How Much Time Does Rex Take to Process the Refund? 

As per the Rex Airlines Refund timeline, the amount to bank accounts takes up to 21 days. While credit card refunds may take 7–10 business days. Moreover, travel credits are usually issued within 24–48 hours. 

Conclusion 

Rex Airlines offers easy flight cancellations, especially for travelers who have bought a flexible fare. While Saver fares have strict limitations, Biz and Flex provide the convenience of changes and refunds. However, understanding the terms related to Rex Airlines cancellation policy can help in avoiding the hassle. In addition, if you're unsure about the situation or need help with cancellations, reach out to Rex Airlines' support for guidance. Or contact us at 1-860-516-6455 for faster assistance.