EasyJet Cancellation Policy: How Can I Cancel My Flight
Are you stuck with a sudden change in the plan and wondering how to cancel an EasyJet flight ticket? Don’t worry, this comprehensive guide to the EasyJet Cancellation Policy will have everything, including policy, procedure, fee, refund, and more. Additionally, learn about important tips to consider, how to manage the trip changes, and tips for making the cancellation process as smooth as possible. Whether canceling a flight because of an emergency or personal reasons, this blog will ensure you are ready to handle the situation easily. Let’s break it all down.
The EasyJet flight cancellation policy states that if a passenger cancels a ticket within 24 hours of booking, a full refund will be initiated. However, the charges may be deducted from the ticket amount. Moreover, here are other options, under which EasyJet does offer a cancellation, but with specific conditions. These are as follows:
Note: Passengers will be asked to provide proof of special circumstances, like a family or medical emergency, or a death certificate.
If you’ve booked a Flexi Fare, the ticket comes with more flexibility and benefits. However, easyJet Flexi Fare cancellation includes:
However, Flexi Fares are still non-refundable unless cancelled within 24 hours of booking.
Extra services such as seat selection, additional baggage, or meals are non-refundable. However, if easyJet cancels the flight, then any extras will also be refunded.
Tip: Always check the terms of add-ons before booking, especially during promotions or bundles.
If you have booked a flight for a vacation bundle or an EasyJet Holiday, cancellation rules differ from standard flight bookings. Here’s what you should know:
If you’ve made a group reservation with more than 10 passengers, changes or cancellations can only be handled via the easyJet group booking team. Individual cancellations within a group may not be eligible for refunds unless specified in the booking terms.
The airline may offer a refund, travel voucher, or waive the fee in case of a medical emergency or the death of a family member. But this is subject to their review of your specific circumstances. Although the standard policy states that the tickets are nonrefundable.
Cancellations due to operational disruptions such as airline strikes, Bad weather, or air traffic control issues are non-compensable. Because they’re classified as “extraordinary circumstances,” thus, the flight gets cancelled and no refund will be given. Moreover, the travelers will be entitled to free rebooking on another flight, and meals, hotel stay, or transfers, depending on the delay duration
As per the EasyJet cancellation policy, if a passenger revokes a ticket within a risk-free window ( 24 Hours) full refund will be provided. And after that, fees will apply. However, to revoke the ticket, sign in using the email and password, and then cancel the ticket.
Note: This EasyJet 24-hour policy only applies if a flight is booked more than 24 hours before the scheduled departure.
Want to revoke a flight because of a schedule change or other reasons? The process is simple. EasyJet allows passengers to cancel the tickets online, offline, or directly at the airport. Thus, here are the options:
If you’re unable to cancel online, call the EasyJet customer service team +44 330 551 5165. Once the call is connected, make a request to cancel the flight. However, canceling via phone will cost more due to the higher processing fee.
Yes, by visiting the airport help desk counter, passengers can drop off the ticket. However, do it as early as possible; otherwise, higher charges will be incurred. The steps are as follows:
Visit the nearest easy help desk counter.
Request to cancel a ticket.
Provide the details and the reason to cancel a flight.
Once it gets approved, the representative will complete the process.
At last, you will get the confirmation in your email.
While canceling a ticket, the “EasyJet cancellation fee” will be applied. It depends on the fare type and why and when you cancel the ticket. Thus, here is a breakdown of the charges that may apply.
Cancellation Time |
Cancellation Fee |
Refund eligibility |
Within 24 hours |
£49 online / £55 via phone |
Refundable (minus fee) |
After 24 hours |
No refund, fees for changes |
Non-refundable (standard) |
Flexi fares |
Depends on the condition |
Refund/change options vary |
After the flight departure |
100% forfeited |
No refund |
EasyJet offers flexibility to modify the booking instead of cancelling entirely. If you make a mistake, whether in the date, time, or the incorrect name, simply reschedule a flight. Moreover, with the help of EasyJet Manage booking, change flight date, time, destination, and passenger's name. But keep in mind the fee will apply.
Change Methods |
Online (more than 60 days before) |
Online (within 60 days) |
Change fee |
£25 |
£49 |
Via customer support |
£30 |
£55 |
Name change |
£55 per passenger |
- |
When easyJet cancels a flight (due to technical issues, weather, strikes, etc.), passengers are entitled to compensation. Plus, travelers have the right to get a full refund of the ticket price. Moreover, free rebooking to another flight on the same route, meal vouchers, and accommodation.
Flight is booked through an online travel agency (OTA), cancellation must go through that platform, not with easyJet. As an airline cannot process cancellations or refunds for third-party bookings. Therefore, customers need to contact customer support to make changes or cancellations.
Yes, the airline offers protection add-ons at the time of booking. This helps to claim a full or partial refund in the case of Illness or accident, Jury duty, Loss of employment, Family emergencies, and Travel disruptions.
Cancellation Protection by EasyJet:
Pros |
Cons |
24-hour cancellation window for refunds |
No standard refunds after 24 hours |
Flexi Fare options for flexibility |
Cancellation fees apply |
Refunds in case of airline-cancelled flights |
Vouchers are limited in use and validity |
Rebooking options are available for missed flights |
Third-party booking complexities |
Policy for compassionate grounds (bereavement, illness) |
Strict policy on missed flights |
Here is a quick summary of “How to approach the flight cancellation with EasyJet”:
While easyJet is known for affordable travel across Europe, the airline comes with a strict non-refundable policy after 24 hours. However, by understanding the “EasyJet cancellation policy and rights travelers can minimize losses and make the right decision.
Whether you're facing unexpected travel changes or an emergency, this guide has everything. Need further assistance? Visit easyJet’s Help Centre or reach out to customer service for instant support.